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Electric Bike Service

If you need a tune-up, maintenance, or flat tire repair, we want to make sure you have access to expert service and support.  

Do you live in Dunedin or in a nearby neighborhood?

We currently have a service that picks up your bike for repairs and return it to you ready to go!  Free pickup and delivery for a limited time.

Mobile Repair

velofix is a mobile bike repair company that has complete bike shops built within a custom van that comes right to your door.  We have personally used them and had a great experience.

What are the costs for ebike services?

Pricing varies based on your location and the service you select. Contact your nearest service center directly for available services and pricing.

When do I need to service my ebike?

As a rule, we recommend a basic tune-up at least every six months or 750-1,250 miles, but keeping an eye on how, where, and when you ride can help you develop a more personalized routine.

Can they assemble my new bike?

Yes, assembly is something that most shops will do for a fee.  When you purchase your e-bike from us we often have specials that include this option so be sure to check if this has been included. 

There are no service options near me?

Our product support team will be able to help.  Contact support here.

Does my warranty cover repairs?

The warranty does not cover consumables or normal wear and tear of parts. Consult the full warranty for additional information.

If you have additional questions, please connect with the customer support team for warranty determination and to ensure you have the appropriate parts available for your service visit.

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